Privacy Policy

This Privacy Policy explains how the Studio collects, uses, stores, and protects your personal data. This policy is built to comply with the UK GDPR and the Data Protection Act (including the Data (Use and Access) Act 2026).

The Studio operates as a data controller for the information provided by singing students and website visitors.

1. What Personal Data is Collected & How

The Studio only collects the minimum amount of information necessary to deliver high-quality vocal tuition and manage bookings.

• Contact & Identity Data: Your name and email address. This is collected directly from you when you book an appointment via our automated scheduling tool.
• Scheduling & Transaction Data: The dates and times of your appointments, and records of payments or invoices generated for your tuition.
• Vocal & Lesson Recordings (Acoustic Data): If you take online lessons, video or audio recordings of your sessions, along with automated text transcripts, may be captured using Google Meet. Note: Lessons involving minors are subject to strict safeguarding restrictions as outlined in Section 4.

2. Our Lawful Bases for Processing Data

Under UK data protection law, we must have a specific legal reason (a "lawful basis") to handle your data. We rely on the following bases:

1. Performance of a Contract: We process your name, email, and booking slot details because we need them to provide the singing lessons you have booked and agreed to take.
2. Consent (For Lesson Recordings): We only record video or audio of your online lessons if you explicitly agree to it. You are never forced to record a lesson, and you can change your mind at any time.
3. Legitimate Interests: We process basic transaction details and schedule histories to manage our business calendar, calculate taxes, and maintain operational stability.

3. How Lesson Recordings are Managed

We treat video and audio recordings of your lessons with the highest level of confidentiality.

• The Purpose: Recordings are used solely as a pedagogical tool to provide you with educational feedback, allowing you to review your vocal progress, exercises, and register transitions between lessons.
• Storage & Security: All recordings and transcripts are held securely within our encrypted corporate Google Workspace drive. They are never shared publicly or used for marketing.
• Retention Boundary: Lesson recordings are kept for a maximum of [e.g., 6 months / 12 months] from the date of the lesson, after which they are permanently and securely deleted from our systems.

4. Social Media Sharing & Safeguarding of Minors

The Studio maintains strict boundaries between educational recordings and public media platforms to protect your privacy and ensure child safety.

Adult Students (18+)

For students aged 18 or older, clips, audio snippets, or screenshots from a vocal coaching session may occasionally be shared on social media platforms (such as YouTube, Twitch, or Instagram) for educational or promotional purposes.

• Prior Mutual Consent: This is permitted strictly on a case-by-case, mutual agreement only. Neither the Studio nor the Student may publish or stream any audio, video, or image containing the other party's likeness, voice, or instructional content without obtaining explicit, prior consent for that specific piece of media.
• The Permanence of the Internet: Both parties must explicitly understand that once media is published to the public internet, it may be impossible to permanently or completely remove it. While the publishing party will make reasonable efforts to delete a clip from their official channels upon request, both parties acknowledge that once content is online, it can be cached, copied, or re-shared by third parties outside of our control. The publishing party cannot be held liable for third-party replication of mutually agreed media.

Minor Students (Under 18)

The Studio operates a strict policy regarding the data and privacy of children:

• Social Media Exclusion: Under no circumstances will any audio, video, images, or identifiable data of a minor student be shared on social media platforms by the Studio, regardless of parental consent.
• Discretionary Lesson Recordings: To maintain a robust safeguarding environment, the Studio does not routinely record lessons involving minors. The decision to record an online session for a student under 18 is handled entirely at the Studio's professional discretion, based on the student's age, maturity level, and with the explicit, active consent of a parent or legal guardian. Any such recordings are kept strictly confidential for private practice review only.

5. Third-Party Data Handshakes

The Studio will never sell or rent your data. To keep our website ultra-fast and secure, we do not run tracking cookies or third-party analytics scripts on our public pages.

However, your data is securely processed by trusted, enterprise-grade cloud service providers operating under strict confidentiality terms:

• Google Workspace: For managing business emails, generating calendar appointment schedules, and hosting secure Google Meet sessions.
• Vercel: For securely hosting the static text pages of our website.

6. Your Legal Rights under UK Law

You have strong statutory rights regarding your personal data. You can exercise any of these rights free of charge at any time:

• The Right of Access: You can request a full copy of all personal data we hold about you, including copies of your stored lesson recordings.
• The Right to Erasure ("Right to be Forgotten"): You can request that we delete your contact history or purge your lesson recordings before our standard retention period ends.
• The Right to Rectification: You can ask us to correct any inaccurate or incomplete details.
• The Right to Withdraw Consent: If you previously allowed us to record your lessons, you can withdraw that consent instantly, and we will stop recording future sessions and delete existing files.

7. Contact & Data Protection Queries

If you have any questions about this policy, want to update your details, or wish to make a formal request regarding your data rights, please contact the Studio directly at your designated professional email address:

Email: [YOUR_WORKSPACE_EMAIL_HERE]

If you feel your data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).